Call Center Business Sales Customer Solutions Rep (Bilingual Spanish) (Sardis Rd) - $18 per Hour Plus Commission & Incentives
SPECTRUM
Charlotte, NC
1 month ago
$18 - $77,300
This Job Position Has Expired
This job listing is no longer available for applications. The position may have been filled or the posting period has ended.
Job Description
Join Spectrum as a Bilingual Spanish Call Center Sales Representative, where you'll leverage your communication skills to build lasting relationships with business customers. Enjoy a competitive salary, commissions, and comprehensive training that paves the way for career growth in a dynamic work environment.
Key Responsibilities
Retaining customers through positive relationship building
Creating long-term relationships with customers
Developing customer-centric solutions
Addressing business telecom needs and acting as a consultant
Handling business class customer complaints with empathy
Saving and re-selling the value of products and services
Educating customers on competitive advantages of business products and services
Required Qualifications
High School Diploma/GED or equivalent
Ability to read, write, speak and understand English
Effective troubleshooting skills
Knowledge of Charter Business Internet, video, music, data, and telephone products and services
Problem-solving and persuasive skills
Record of success in sales
Ability to work independently
Strong communication skills
Bilingual Spanish required
Preferred Qualifications
2+ years of call center experience in customer service or sales
Experience with CSG billing software
B2B sales experience
Knowledge of telecommunications or premise-based voice and data product sales
Benefits & Perks
Base pay of $18.00 per hour plus commissionTarget hourly earnings of $27.08 or $53,623 annuallyPotential to earn up to $77,300 plus incentivesQualify for free internet, TV, and phone services