As the Complex Conference Services Manager at Park Central Hotel, you will oversee and coordinate group events from booking through completion, ensuring high-quality service and profitable operations. Your role involves marketing ideas to attract business and serving as a key liaison between clients and hotel departments, all while fostering a warm and guest-focused environment.
Key Responsibilities
Coordinate and supervise assigned group business after booking
Act as a liaison between client and operating departments
Maintain high-quality service levels and profitable operations
Market ideas to promote business
Prepare and submit required reports in a timely manner
Manage existing accounts and follow up with clients for future business
Required Qualifications
At least 3 years of progressive experience in a hotel or related field
Proficient in Windows and company-approved spreadsheets and word processing
Effective verbal and written communication skills
Ability to multitask and prioritize departmental functions
Maintain a warm and friendly demeanor
Preferred Qualifications
4-year college degree or 2-year college degree with related experience
Flexible hours as sometimes required
Medium work exerting up to 50 pounds of force occasionally