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Job Description
Join Intuit as a Senior Business Tax Analyst and leverage your expertise to guide customers through their tax preparation using TurboTax. In this remote role, you'll provide critical support, ensuring compliance with tax laws while enhancing customer satisfaction in a fast-paced environment.
Key Responsibilities
Help customers complete their taxes using Intuit TurboTax products
Provide tax advice and full service return preparation
Manage product/software inquiries
Maintain sensitive customer information responsibly
Document customer interactions accurately
Required Qualifications
3+ years of recent experience preparing federal and state business tax returns (1065 and/or 1120-S)
Active unrestricted credential: EA, CPA, or Practicing Attorney
Minimum of 2 seasons of personal Tax Preparation experience
Must possess or be able to obtain any related state licenses, certificates, permits, or bonds
Active Preparer Tax Identification Number (PTIN)
Strong customer service skills
Excellent verbal and written communication skills
Preferred Qualifications
Bookkeeping experience with books to tax preparation
Experience preparing Business Tax returns for service industry customers