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Customer Service and Sales Representative - Remote USA

TTEC

Albuquerque, NM
1 month ago
$16/hour

Job Description

Join TTEC as a Remote Customer Service and Sales Representative and kickstart your career in the healthcare insurance industry. Enjoy a supportive environment with free training, a competitive wage, and a chance to help customers while earning bonuses after becoming licensed.

Key Responsibilities

  • Assist individuals in understanding their coverages and selecting products
  • Provide full lifecycle customer service and sales
  • Respond to customer inquiries with compassion and active listening
  • Identify additional needs and help customers upgrade products/services

Required Qualifications

  • 18 years or older
  • Legally authorized to work in the United States
  • 6+ months of experience in sales & marketing
  • High school diploma or equivalent
  • Speaks English
  • Able to work from home
  • Strong customer service skills
  • High speed internet (>25 mbps download and 10 mbps upload)

Preferred Qualifications

  • Integrity to follow HIPAA guidelines
  • Strong computer navigation skills
  • Aptitude to learn about insurance

Benefits & Perks

FREE licensing courseAll state licensing exam fees coveredYearly renewal of license providedBase wage of $16/hr while studying for the state examPerformance-based bonuses after licensingHealth and wellness incentivesPTOTuition reimbursement