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Job Description
Join Johnson Controls as a Sprinkler Service Technician and be part of a team that is committed to building a sustainable future. You will perform service and repairs on various sprinkler systems, ensuring customer satisfaction while working in a collaborative environment focused on safety and employee wellbeing.
Key Responsibilities
Receive service calls and diagnose equipment/system malfunctions
Contact customer representatives to ascertain equipment/system issues
Perform service and repairs on various sprinkler systems
Follow troubleshooting procedures and refer to technical manuals
Read and interpret blueprints and operational manuals
Exhibit effective customer service skills
Electronically complete Service Acknowledgements
Participate in a scheduled On-call rotation
Perform other duties as assigned
Required Qualifications
5 years of documented experience in Fire Sprinkler/Suppression industry
Experience in reading and interpreting blueprints, submittals, and operational/product manuals
High School Diploma or equivalent
Willingness to travel
Ability to follow verbal and written instructions
Capable of performing physical labor (carrying and moving equipment and tools up to 50-70 lbs)
Able to work in unusual positions (climbing ladders, scaffolding, etc.)
Ability to work flexible hours including weekends
Participation in an on-call rotation schedule
Demonstrate a high level of customer service
Maintain truck inventory for timely response to customer needs
Ability to adhere to safety guidelines and procedures
Strong organizational skills, positive attitude, and ability to learn quickly
Possess a valid driver’s license
Able to pass a pre-employment background and drug test
Preferred Qualifications
NICET Level II
Benefits & Perks
Competitive Hourly RatesPaid vacation/holidays/sick timeComprehensive benefits package including 401K, medical, dental, and vision careEncouraging and collaborative team environmentDedication to safety through Zero Harm policy