Customer Success Technical Specialist - Data Security

IBM

New York, NY

10 days ago

Job Description

Join IBM as a Customer Success Technical Specialist where you will lead the deployment and adoption of innovative data security solutions for large accounts. Collaborate with clients and colleagues to drive software adoption, build strategic relationships, and create impactful business value models in a dynamic and supportive environment.

Key Responsibilities

Lead deployment and adoption of IBM's solutions
Identify and secure projects
Build deployment roadmaps
Advise clients throughout the software lifecycle
Build relationships with C-Suite stakeholders

Required Qualifications

Deep business knowledge
Technical skills
Experience in client software adoption

Preferred Qualifications

Experience working with C-Suite stakeholders
Skills in leading workshops
Ability to create value models

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