Per Diem Patient Access Representative - Oneonta, NY
Optum
New York, NY
23 days ago
$16.00 - $28.85
Job Description
Join Optum as a Per Diem Patient Access Representative and make a difference in patient experiences. Your role will involve welcoming patients, collecting necessary information for billing, and ensuring a smooth registration process. With a commitment to health equity, you'll contribute to improving health outcomes in the community.
Key Responsibilities
Communicates directly with patients and families to complete registration
Utilizes computer systems to enter and verify patient data
Gathers clinical information and processes referrals
Verifies insurance coverage and creates price estimates
Collects patient co-pays and discusses financial obligations
Identifies outstanding balances and attempts to collect dues
Confirms and schedules appointments for patient services
Responds compassionately to patient inquiries
Generates and analyzes patient data reports
Required Qualifications
High School Diploma / GED (or higher)
1+ years of customer service experience
Ability to work per-diem hours (8-16 hours per week)
Ability to work onsite at Fox Hospital facilities
Must be 18 years of age or older
Preferred Qualifications
1+ years of experience in scheduling and authorizations
Healthcare experience and clinical knowledge
Ability to work night and weekend hours
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contributionSign-on bonus for external applicants