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Telephonic Behavioral Health Care Advocate - Remote

Optum

Sacramento, CA
15 days ago
$58,800 - $105,000

Job Description

Join Optum as a Telephonic Behavioral Health Care Advocate and play a crucial role in improving health outcomes through effective outpatient care. This fully remote position allows you to leverage your expertise in behavioral health while working in a supportive and inclusive environment.

Key Responsibilities

  • Focus on outpatient Commercial, Medicaid, and Medicare behavioral health services
  • Conducting outpatient reviews to determine appropriate care
  • Assessing if member care meets coverage guidelines
  • Shaping member treatment in partnership with providers to ensure best practices
  • Administering benefits and reviewing treatment plans

Required Qualifications

  • Active, unrestricted Licensed Master's degree - Independent Level Clinician in Psychology, Social Work, Counseling or Marriage or Family Counseling, or an RN with 2+ years of experience in behavioral health
  • Active, unrestricted licensure
  • 2+ years of experience in a behavioral health setting
  • Outpatient psychotherapy and community-based treatment experience
  • Proven MS Office proficiency (Word, Excel, Outlook, Internet)
  • Distraction-free space in home to use as a home office
  • Access to high speed internet (DSL or Cable)

Preferred Qualifications

  • 2+ years of demonstrated experience (post licensure) in a related mental health environment including outpatient services
  • Experience working with EMRs (electronic medical records)
  • Demonstrated telephonic/office-based experience
  • Telephone queue experience
  • Utilization review/management experience
  • Experience in managed care
  • Experience conducting clinical review to determine appropriate levels of care

Benefits & Perks

Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution