Intuit is seeking Tax Associates for the upcoming tax season to work remotely. You will help customers navigate tax complexities using TurboTax products while providing exceptional customer service.
Key Responsibilities
Assist customers in completing their taxes using Intuit TurboTax products
Provide tax advice and full service return preparation
Manage product/software inquiries
Maintain sensitive customer and proprietary business information securely
Document customer interactions accurately
Required Qualifications
Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns
Active Preparer Tax Identification Number (PTIN)
Ability to obtain any related State licenses, certificates, permits, or bonds
Internet connection that meets Intuit Security criteria
Availability to work a minimum of 20 hours per week
Preferred Qualifications
Experience with commercial tax preparation software
Excellent customer service skills
Ability to interact with customers through video and audio tools
Benefits & Perks
401(k) savings plan with company matchingPaid sick leaveE&O insurance provided by IntuitEmployee stock purchase planEmployee assistance programProduct discountsFree copy of TurboTax Live