Join USAA as an Injury Adjuster, where you will play a vital role in handling soft tissue bodily injury claims while ensuring exceptional service for our members. This hybrid position allows you to work in a collaborative environment, adjusting claims and providing support to the military community.
Investigate, evaluate, negotiate, and settle claims
Document thought processes and decisions clearly
Provide advice and set expectations for members
Collaborate with team members for issue resolution
Facilitate timely claims resolution with vendors and partners
Support workload surges and catastrophe operations
Required Qualifications
High School Diploma or General Equivalency Diploma
1 year of injury adjusting or auto liability adjusting experience
Working knowledge of auto claims contracts and state laws
Acquisition of insurance adjuster license within 90 days
Preferred Qualifications
2+ years of auto liability/casualty adjusting experience
1 year of medical experience including coding and billing or EMT
Ongoing professional development in insurance
Bachelor's Degree or higher
US military experience or connection
Benefits & Perks
Comprehensive medical, dental, and vision plans401(k) and pensionLife insuranceParental benefits and adoption assistancePaid time off program with holidays and volunteer hoursWellness programsCareer path planning and continuing education