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Service Technician (Res/Light Comm)

Mark Allen Plumbing HVAC - Service Experts

Bethel Park, PA
1 month ago

Job Description

Join Service Experts as a Service Technician and be part of a top-tier team dedicated to excellent customer service and professional growth. With competitive benefits and a supportive work environment, you'll have the opportunity to excel in HVAC service and maintenance.

Key Responsibilities

  • Perform residential and/or light commercial service and maintenance calls
  • Analyze, diagnose, and resolve customer problems
  • Diagnose and perform services on HVAC equipment and accessories
  • Inspect equipment and perform diagnostics to identify potential problems
  • Complete routine maintenance and equipment cleaning
  • Record all required information on customer calls
  • Deliver excellent customer service and sustain high levels of customer satisfaction
  • Promote products and services to customers
  • Ensure company property and tools are used and maintained properly
  • Comply with health and safety protocols

Required Qualifications

  • High school diploma or GED
  • 2 to 5 years’ experience in HVAC with technical training certification
  • Valid licensing or certification as required by laws
  • EPA and safety certifications
  • Skilled at servicing heating, air conditioning, and ventilation equipment
  • Proficient at reading wiring diagrams and troubleshooting
  • Valid driver’s license with acceptable driving record
  • Available to work flexible hours and on-call shifts
  • Ability to lift up to 75 pounds

Benefits & Perks

20 paid days off within the first year25 paid days off after the second yearCompany-sponsored Medical, Dental, and Vision Insurance401(k) Retirement Savings Plan with company matching contributionsCompany-paid employee Life InsuranceShort-term and Long-term disability insurance optionsSupplemental benefit programs such as legal advice and pet insurance