Join Intuit as a Senior Tax Expert and work remotely to assist customers in navigating tax complexities. Leverage your expertise in tax law and customer service to provide exceptional support using TurboTax products.
Key Responsibilities
Help customers complete their taxes using Intuit TurboTax products
Provide tax advice, full service return preparation, tax calculations
Manage product/software inquiries
Utilize government websites and professional resources to deliver accurate answers
Interact with customers using video communication software
Document interactions to maintain accurate records
Required Qualifications
Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns
Active unrestricted credential (CPA/EA/Practicing Attorney)
Strong tax preparation experience
Extensive knowledge of tax laws
Active Preparer Tax Identification Number (PTIN)
Excellent customer service skills
Benefits & Perks
401(k) savings plan with Intuit matchingPaid sick leaveIntuit provided E&O insuranceEmployee stock purchase planEmployee assistance programProduct discountsFree copy of TurboTax Live