Clinic Operations, Patient Service Representative - Brownsville, TX
Optum
Brownsville, TX
21 days ago
$16.00 - $27.69
Job Description
Join Optum as a Patient Service Representative, where you will play a vital role in improving health outcomes by facilitating patient interactions and ensuring smooth operations in a medical office setting. This full-time position offers a supportive environment with career development opportunities and a comprehensive benefits package.
Key Responsibilities
Greets patients as they arrive and manages 20-minute wait time
Assists patient with intake processes including copying required documents
Collects co-payments, co-insurance and deductibles and issues receipts
Manages cashier box and daily deposits according to company policies
Processes walk-in patients and visitors
Answers phones and schedules appointments
Manages medical records (maintains, files/scans, prepares for schedule)
Ensures all correspondence is scanned and/or filed in timely manner
Processes requests for medical records release and maintains appropriate logs
Performs all other related duties as assigned
Required Qualifications
High School Diploma/GED (or higher)
1+ years of related work experience including data entry
1+ years of experience with knowledge of medical office procedures and medical terminology
1+ years of communication and customer service experience
Ability to accurately sort and file materials by alphabetic or numeric systems
Preferred Qualifications
Bilingual Spanish
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution