Join Optum as a Patient Registration Specialist and play a vital role in connecting patients with essential healthcare services. You'll be responsible for patient registration, insurance verification, and supporting new staff while working in a collaborative environment focused on health equity. Enjoy comprehensive benefits and a supportive culture that values diversity and inclusion.
Key Responsibilities
Responsible for new staff training and acting as a resource for new staff questions/concerns
Work an on-call rotation and may be required to work in multiple different areas
Monitor work queues and complete tasks as they come through
Communicate with patients and families to complete the registration process
Utilize computer systems to enter or verify patient data
Gather clinical information and process referrals and pre-authorizations
Verify insurance coverage and create price estimates
Collect patient co-pays and discuss financial obligations
Identify and attempt to collect outstanding balances
Confirm and create scheduled appointments for patient services
Respond to inquiries from patients and caregivers
Generate and analyze patient data reports
Maintain up-to-date knowledge of registration requirements
Required Qualifications
High School Diploma/GED (or higher)
2+ years of Patient Registration experience
Ability to work onsite at all 4 Fox Hospital facilities
Must be 18 years of age or older
Preferred Qualifications
5+ years of patient registration experience
1+ years of experience in scheduling and authorizations
Healthcare experience and clinical knowledge
Ability to work overtime
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution$2,000 sign-on bonus for external applicants