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Job Description
Join Teleperformance as a Remote Property & Casualty Licensed Insurance Representative where you'll provide exceptional customer support and handle inquiries with care. You'll thrive in a collaborative environment and have the opportunity to grow your career while making a positive impact.
Key Responsibilities
Handle and carefully respond to all inbound and outbound customer inquiries
Provide excellent customer service through active listening
Work with confidential customer information and treat it sensitively
Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding
Appropriately communicate with customers, exercising retention efforts if needed
Identify customers who are comparison-shopping and assist with the correct price plan