DIRECT PATIENT CARE CLINICAL ADMINISTRATIVE LEAD-MEDICAL ASSISTANT-PRN
Cooper University Health Care
Camden, NJ
2 days ago
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Job Description
Join Cooper University Health Care as a Clinical Administrative Lead in Patient Care, where you'll utilize your experience in patient services and administrative skills to enhance patient access and streamline operations. This role combines direct patient care with administrative tasks, providing a vital link between patients and clinicians in a dynamic healthcare environment.
Key Responsibilities
Ensure access to care within the Cooper Integrated Specialist Network
Liaison between DPC clinicians and patients for appointments and inquiries
Provide MA support including EKG, vital screening, and bloodwork orders
Maintain EHR database and manage patient documents
Triaging DPC phone calls and managing voicemail system
Handle patient check-in/out and scheduling in Epic
Process incoming faxes and manage office supplies
Required Qualifications
3-5 years of direct experience in customer service and direct patient care
MA Certification required
Experience with EHR systems
Knowledge of medical terminology
Excellent time management and organizational skills
Strong communication and listening skills
Preferred Qualifications
Experience with hospital outpatient registration
Leadership aptitude
Compassionate and effective relationship-building skills
Benefits & Perks
Health insuranceDental insuranceVision insuranceLife insuranceDisability insuranceRetirement planProfessional development opportunities