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Customer Accounts Advisor

Aarons

Alexandria, LA
9 days ago
$12.25 - $13.00

Job Description

Join Aarons as a Customer Accounts Advisor and play a key role in customer satisfaction by helping them understand lease benefits and driving payment collections. Build meaningful relationships with customers through effective communication and personalized support to guide them closer to ownership.

Key Responsibilities

  • Maintain customers’ accounts and update information in the system
  • Contact customers regarding lease agreement renewals
  • Promote timely lease agreement renewal payments
  • Assist in achieving revenue and renewal goals
  • Support merchandise returns and guest deliveries
  • Ensure product safety and cleanliness
  • Maintain vehicle and route sheets
  • Safely operate company vehicle
  • Assist the Sales Team as needed

Required Qualifications

  • Valid Driver’s License
  • Compliance with Driver Qualification Policy
  • Ability to work varying hours from 8 am to 9 pm
  • Ability to lift up to 50 lbs without help
  • Ability to lift up to 300 lbs with assistance

Preferred Qualifications

  • Two years of retail/customer service experience
  • High School diploma or equivalent
  • Excellent interpersonal and communication skills
  • High energy and multitasking abilities
  • Proper telephone etiquette

Benefits & Perks