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Field Based Practice Engagement Specialist - Phoenix, AZ

Optum

Phoenix, AZ
23 hours ago
$71,600 - $140,600

Job Description

Join Optum as a Field Based Practice Engagement Specialist, where you will engage with contracted providers to enhance quality through value-based care arrangements. This role offers the chance to make a significant impact on community health while enjoying a flexible work environment.

Key Responsibilities

  • Drive engagement and process improvement to improve quality within contracted physicians
  • Meet with non-engaged providers to discuss value-based care arrangements
  • Expand the network through obtaining contracts with provider offices
  • Perform network analysis and strategy development
  • Recommend utilization or expansion of networks for various products
  • Serve as a key resource on complex issues
  • Train and educate across departments on sales tactics

Required Qualifications

  • High School Diploma/GED or higher
  • 2+ years of face-to-face customer service experience
  • 1+ years of experience with behavioral change management
  • 1+ years of experience with excellent verbal and written communication skills
  • Access to a designated quiet workspace at home
  • Live in a location that can receive a high-speed internet connection
  • Reside within a commutable distance to Phoenix, AZ
  • Access to reliable transportation and ability to travel 75% of the time
  • Current Arizona driver’s license and insurance

Preferred Qualifications

  • Project management experience
  • Knowledgeable in understanding contracts

Benefits & Perks

Paid Time Off and 8 Paid HolidaysMedical Plan options with Health Spending AccountDental, Vision, Life & AD&D Insurance401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits