Join Conduent as a Benefits Customer Service Representative and make a difference in people's lives by assisting them with their employee health benefits. You'll be part of a supportive team, providing excellent customer service and solutions in a dynamic call center environment.
Key Responsibilities
Take calls and actively listen to discuss employee health benefits
Manage a steady volume of incoming calls from customers
Navigate through multiple systems to provide solutions
Create positive experiences for customers and clients
Required Qualifications
Excellent communication skills
Keyboarding and MS Office proficiency
Great problem-solving skills
Ability to effectively multi-task
High school diploma or GED
Must be willing to work at the Conduent facility in Chesapeake, VA
Must have the ability to pass a background check
Must be 18 years or older
Benefits & Perks
Medical, dental, and vision insurancePaid training401(k) retirement savings planPaid holidaysPaid time off (PTO)