Join Chesapeake Oncology Hematology Associates as a Patient Accounts Representative, where you will manage billing inquiries, ensure accurate financial records, and contribute to a supportive healthcare environment. Your expertise in insurance processes and customer service will help maintain compliance and foster positive patient relationships.
Key Responsibilities
Demonstrate a solid working knowledge of insurance processes
Accurately record payments from patients and insurance companies
Conduct regular reviews of patient accounts for discrepancies
Interact with patients to address billing inquiries
Initiate collection efforts for past-due accounts
Maintain detailed and accurate records of all interactions related to patient accounts
Ensure compliance with healthcare billing regulations
Generate regular reports on accounts receivable status and collections efforts
Required Qualifications
Previous experience in a similar role within healthcare finance or billing
Strong understanding of insurance processes and healthcare billing regulations
Excellent communication and negotiation skills
Proficient in relevant software applications for billing and financial record-keeping
Benefits & Perks
Medical InsurancePaid LeaveHolidays401kShort Term Disability