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Job Description
Join Barnabas Health Medical Group as a Patient Services Representative to enhance patient satisfaction and streamline operations. You'll work closely with physicians and support staff to manage patient visits, schedule appointments, and ensure a welcoming atmosphere.
Key Responsibilities
Perform patient check-in and check-out functions
Answer routine questions in person and over the phone
Perform basic clerical functions
Maintain health record information
Coordinate with insurance providers for pre-authorizations
Required Qualifications
High School Diploma or GED
Relevant experience and/or training
Understanding of patient satisfaction and safety
Strong oral and written communication skills
Attention to detail
Ability to multitask and work under pressure
Ability to work independently and in a team
Excellent customer service
Willingness to travel
Preferred Qualifications
Associate or Bachelor's Degree
Previous medical receptionist experience
EPIC experience
Knowledge of medical terminology and EMR systems
Bilingual in Spanish and English
Benefits & Perks
Paid Time Off (PTO)Medical and Prescription Drug InsuranceDental and Vision InsuranceRetirement PlansShort- & Long-Term DisabilityLife & Accidental Death InsuranceTuition ReimbursementFlexible Spending AccountsWellness ProgramsVoluntary BenefitsDiscounts through partners