Social Media Content Moderator - Korean Bilingual- Onsite
Teleperformance USA
Okeechobee, FL
15 days ago
Job Description
Join Teleperformance USA as a Social Media Content Moderator, where you'll play a crucial role in ensuring a positive online experience by moderating user-generated content. This onsite position in Port Saint Lucie, Florida, offers a dynamic work environment with opportunities for growth and development.
Key Responsibilities
Moderate user-generated content on client platforms
Review content to ensure compliance with community guidelines
Participate in refresher training for policy implementation
Investigate and resolve content-related issues
Provide trends and insights for process improvements
Comply with corporate confidentiality policies
Stay updated on workflow changes and operational guidelines
Required Qualifications
High School Graduate or GED or higher
Over 18 years of age
Experience navigating internet websites including social media
Strong emotional intelligence and resilience
Attention to detail
Logical problem-solving skills
Strong computer skills with multiple windows/programs
Ability to type 25 wpm
Predictable and reliable attendance
Preferred Qualifications
6 months Customer service experience
Proven oral & written communication skills
Organization and work prioritization skills
Benefits & Perks
Paid TrainingCompetitive WagesFull Benefits (Medical, Dental, Vision, 401k)Paid Time OffEmployee wellness and engagement programs