Healthcare Licensed Insurance Representative - On site
Teleperformance USA
Hutchinson Island, FL
26 days ago
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This job listing is no longer available for applications. The position may have been filled or the posting period has ended.
Job Description
Join Teleperformance USA as a Healthcare Licensed Insurance Representative and play a vital role in delivering exceptional customer service. You'll engage with diverse clients, resolve inquiries, and support their healthcare needs, all while enjoying comprehensive benefits and training in a collaborative environment.
Key Responsibilities
Handle and respond to all inbound and outbound customer inquiries
Provide excellent customer service through active listening
Work with confidential customer information and treat it sensitively
Aim to resolve issues on the first call
Communicate with customers to exercise retention efforts
Assist customers who are comparison-shopping about contract terms