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Healthcare Licensed Insurance Representative - On site

Teleperformance USA

Hutchinson Island, FL
26 days ago

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join Teleperformance USA as a Healthcare Licensed Insurance Representative and play a vital role in delivering exceptional customer service. You'll engage with diverse clients, resolve inquiries, and support their healthcare needs, all while enjoying comprehensive benefits and training in a collaborative environment.

Key Responsibilities

  • Handle and respond to all inbound and outbound customer inquiries
  • Provide excellent customer service through active listening
  • Work with confidential customer information and treat it sensitively
  • Aim to resolve issues on the first call
  • Communicate with customers to exercise retention efforts
  • Assist customers who are comparison-shopping about contract terms
  • Handle sensitive situations regarding healthcare needs

Required Qualifications

  • 6 months customer service experience
  • Over 18 years of age
  • High School Graduate or GED
  • Possess home state Life & Health Insurance License
  • Proven oral & written communication skills
  • Ability to type 25 wpm
  • Logical problem-solving skills
  • Ability to navigate Windows operating systems
  • Organization and work prioritization skills

Benefits & Perks

Paid TrainingCompetitive WagesFull Benefits (Medical, Dental, Vision, 401k and more)Paid Time OffEmployee wellness and engagement programs