Associate Patient Care Coordinator - Oconomowoc, WI
Optum
Oconomowoc, WI
1 month ago
$16.00 - $28.85
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Job Description
Join Optum as an Associate Patient Care Coordinator, where you will play a key role in enhancing patient experiences through exceptional service and care coordination. This full-time position offers a competitive salary, comprehensive benefits, and the opportunity to make a significant impact in the community.
Key Responsibilities
Greets visitors and patients in person
Handles confidential information appropriately
Prioritizes by assessing and analyzing information for emergency needs
Demonstrates technical knowledge in departmental procedures
Enters and updates patient demographic and financial information
Collects patient liabilities and balances the cash box daily
Works with partnering departments to ensure all aspects of the patient’s encounter are completed
Provides wayfinding instructions and assists with hospital information
Meets or exceeds audit accuracy standards
Performs complex patient scheduling
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service experience in an office setting or professional work environment
1+ years of scheduling experience
Basic level of proficiency with Microsoft Office products
Ability to work Monday – Friday from 8:30am – 5:00pm, and one weekend day every 8 weeks
Ability to work occasional holidays
Must be 18 years of age or older
Preferred Qualifications
Experience in a medical office or hospital admitting/registration office
Knowledge of medical terminology
Experience with electronic medical records system
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical Plan options and Health Spending Account participationDental, Vision, Life & AD&D InsuranceShort-term and Long-Term Disability coverage401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits