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Loan Advisor

DriveTime

Mesa, AZ
27 days ago

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join DriveTime as a Loan Advisor, where you will help customers navigate their auto loans and create long-term solutions for financial success. Enjoy a supportive work environment with numerous growth opportunities and comprehensive benefits.

Key Responsibilities

  • Collect past due payments and negotiate payment plans while maintaining positive relationships with customers
  • Educate, negotiate with, and build relationships with customers regarding payments
  • Navigate multiple systems to review account information and process payments
  • Monitor and ensure follow-up on all loan repayment agreements
  • Assist customers with debt repayment plans and modifications

Required Qualifications

  • High School Diploma or GED
  • 2+ years of experience in collections, financial services, and/or phone-based sales, customer service or customer relations
  • Ability to pass a drug test and background check

Preferred Qualifications

  • Contact center experience in the financial services industry

Benefits & Perks

Medical, dental, and vision insurance401(K)Company paid life insurance policyShort and long-term disability coverageTuition reimbursementWellness programPaid time off including wellness days and holidaysIn-house gymGame roomSocial events