Join ProHealth Physicians as a Medical Receptionist in Hamden, CT, where you'll play a crucial role in patient care by managing appointments, answering inquiries, and supporting the healthcare team. Enjoy a collaborative environment with comprehensive benefits and opportunities for personal growth.
Key Responsibilities
Schedule and triage appointment requests according to protocols
Answer calls regarding appointment requests
Use EHR for call processing and communication with clinicians
Greet patients and conduct check-in process
Monitor daily reminder call logs
Scan and index documents into the EHR
Close payment batch(es) at the end of each shift
Maintain knowledge of current OSHA and ProHealth policies
Assist coworkers for smooth office operation
Regular attendance is required
Perform other duties as assigned
Required Qualifications
High School Diploma/GED (or higher)
1+ years of medical or healthcare receptionist experience
1+ years of customer service experience
Preferred Qualifications
Strong verbal communication skills
Experience working with an electronic health record (EPIC)
Knowledge of medical terminology
Knowledge of ICD - 10 and CPT coding
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical Plan options with HSA or HRADental, Vision, Life & AD&D InsuranceShort-term and Long-term Disability coverage401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits