Join Community Choice Financial as a Bilingual General Manager, where you'll lead operations, drive revenue growth, and ensure compliance in a dynamic retail finance environment. You'll coach your team and implement marketing strategies while providing exceptional customer service.
Key Responsibilities
Manage overall store performance and meet company standards
Coach and develop team members to increase store growth
Identify local marketing strategies and community engagement
Examine and process loan/pawn applications
Enforce adherence to quality standards and compliance
Supervise cash management and loss prevention
Conduct opening and closing procedures
Participate in hiring and retention of employees
Develop work schedules according to store needs
Handle complex customer situations with professionalism
Maintain store appearance and address facility needs
Required Qualifications
High school diploma or equivalent
Minimum two years’ experience in a supervisory or leadership role
Operations experience in a leadership capacity
Excellent verbal and written communication skills
Proficiency in using phones, Point of Sale, Microsoft Office, and other systems
Valid driver's license and auto insurance
Preferred Qualifications
Associates degree or higher
Experience in check cashing, document verification, money order processing
Bilingual (English/Spanish)
Benefits & Perks
Paid on-the-job trainingAccess to learning management systemCross brand training opportunitiesPerformance-based career advancementEducational reimbursement programMedical insurance with multiple coverage choices401(k) retirement plan with company matchCompany-sponsored life and AD&D insuranceVoluntary benefits optionsEmployee Assistance ProgramDiscounts from retailersPaid time off starting with 12 days in the first yearBusiness casual dress code