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Job Description
Join Cognizant as a Client Relationship Manager in the healthcare sector, where you'll lead client relationships, drive business solutions, and enhance client satisfaction. This role offers the opportunity to influence digital transformation in healthcare while enjoying a hybrid work model and comprehensive benefits.
Key Responsibilities
Build trusted relationships with client stakeholders
Understand client environment, issues, and priorities
Co-create solutions with clients
Drive RFPs and proactive bids for renewals and expansions
Track healthcare/payer industry trends and provide solutions
Serve as the day-to-day point of contact for clients
Be responsible for backlog growth and renewals
Lead onsite project teams and ensure client understanding
Required Qualifications
Minimum 15+ years in a client facing or account leadership role
Experience engaging with senior decision-makers
Experience with claims and service center operations
Experience leading diverse teams in a multi-cultural environment
Strong experience with global service delivery models
In-depth understanding of technology and services for healthcare
Strong performance track record in sales and business management
Ability to navigate large organizations and persuade stakeholders
Ability to conceptualize and present business transformations
Forecasting and P&L management experience
Benefits & Perks
Medical/Dental/Vision/Life InsurancePaid holidays plus Paid Time Off401(k) plan and contributionsLong-term/Short-term DisabilityPaid Parental LeaveEmployee Stock Purchase Plan