S

Inside Sales Site Developer

Staples, Inc.

Aurora, IL
1 day ago

Job Description

Join Quill's Inside Sales Site Developer Team to drive the growth of inactive and new customers. This role involves making impactful calls, negotiating prices, and supporting an expanding customer base while fostering a positive team culture.

Key Responsibilities

  • Make daily calls to Quill customers who have not placed an order in 7+ months
  • Call on prospect locations affiliated with managed customer entities
  • Accept inbound calls from customers to ensure needs are met
  • Negotiate pricing and process special quotes
  • Leverage customer intel to drive quality conversations
  • Support and grow an open book of business
  • Maintain communication between customers and account managers
  • Collaborate with sales specialists to drive revenue
  • Maintain accurate records in CRM
  • Seek ways to improve through coaching
  • Contribute to positive team culture

Required Qualifications

  • High School Diploma or GED
  • 6+ months of related experience in sales or customer service in a business-to-business environment
  • Ability to work onsite in Lincolnshire for in-person training during the first two weeks
  • Able to work an 8-hour shift between 7:00 AM-6 PM and in person 4 days a week (hybrid model)
  • Knowledge of key Microsoft applications (Excel, PowerPoint, Outlook)

Preferred Qualifications

  • 1+ years of experience in a sales environment with a customer-first approach
  • Proven ability to achieve sales role metrics
  • Strong organization and time management skills
  • Adaptable to a fast-paced organization
  • Experience using CRM tools like Salesforce.com
  • Ability to demonstrate resiliency and handle rejection well
  • Enthusiastic and willing to positively impact the team
  • Natural curiosity and desire to learn and grow

Benefits & Perks

Inclusive culture with associate-led Business Resource Groups112 hours of PTO and holiday schedule (7 observed paid holidays + 1 floating holiday)Online and retail discountsCompany match 401(k)Physical and mental health wellness programs