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Job Description
Join Cognizant as a Client Relationship Manager in the healthcare sector, where you will lead client engagements, optimize resources, and ensure client satisfaction. With a focus on digital transformation and healthcare innovation, your role is pivotal in driving business outcomes and enhancing client relationships.
Key Responsibilities
Build trusted relationships with client stakeholders
Understand client environment, issues, and priorities
Co-create solutions with clients
Drive RFPs for renewals, extensions, and expansions
Track healthcare/payer industry trends
Serve as day-to-day point of contact for clients
Responsible for backlog growth including renewals
Lead onsite project teams
Required Qualifications
Minimum 15+ years in client facing or account leadership role
Experience engaging with senior decision-makers
Experience with claims and service center operations
Experience leading diverse teams in a multi-cultural environment
Strong experience with global service delivery model
In-depth understanding of healthcare/payer domain
Performance track record in sales and business management
Ability to navigate large organizations and influence stakeholders
Experience in forecasting and P&L management
Benefits & Perks
Medical/Dental/Vision/Life InsurancePaid holidays plus Paid Time Off401(k) plan and contributionsLong-term/Short-term DisabilityPaid Parental LeaveEmployee Stock Purchase Plan