Join DriveTime as a Part-Time Loan Advisor, where you will engage with customers to help them navigate their loan obligations while building positive relationships. This role offers flexible hours post-training and a supportive environment dedicated to your professional growth.
Key Responsibilities
Collect past due payments and negotiate payment plans
Make inbound and outbound contact with customers regarding past-due balances
Educate and build relationships with customers to influence them to make needed payments
Navigate multiple systems to review account information and process payments
Monitor and ensure regular follow-up on loan repayment agreements
Assist customers with debt repayment plans
Required Qualifications
High School Diploma or GED
2+ years of experience in collections, financial services, and/or phone-based sales, customer service or customer relations
Ability to pass a drug test and background check
Located on-site in Fort Worth, TX
Preferred Qualifications
Contact center experience in the financial services industry
Benefits & Perks
Medical, dental, and vision insurance401(K)Company paid life insurance policyShort and long-term disability coverageTuition reimbursementWellness programPaid time off for part-timersSocial events and company outings