Join Johns Hopkins Medicine as a Clinical Customer Service Representative and be the vital link between patients, families, and healthcare teams. This fast-paced role demands excellent customer service skills and offers a supportive benefits package to enhance your well-being.
Key Responsibilities
Act as the central point of contact on the care unit
Provide professional and friendly customer service
Assist nursing and administrative staff to meet unit needs
Required Qualifications
High School Diploma or equivalent
Minimum of 6 months in healthcare or office setting
Substantial interpersonal skills
Proficiency with Microsoft Word
Preferred Qualifications
Proficiency with presentation and spreadsheet software
Ability to learn various clinical and administrative software
Benefits & Perks
Full medical, dental, and vision plansPaid time off (PTO)Tuition reimbursementAnnual self-care incentiveEmployee Referral Program Bonus