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Collections Specialist

Chesapeake Oncology Hematology Associates

White Oak, MD
1 month ago

Job Description

Join our team as a Patient Accounts Representative, where you'll play a vital role in managing billing processes and ensuring accurate financial transactions in a healthcare setting. You'll interact with patients, resolve discrepancies, and maintain compliance with regulations while contributing to a supportive and efficient environment.

Key Responsibilities

  • Demonstrate knowledge of insurance processes, including deductibles and copays
  • Record payments from patients and insurance companies accurately
  • Conduct regular reviews of patient accounts to identify discrepancies
  • Interact with patients to address billing inquiries and provide payment arrangements
  • Initiate collection efforts for past-due accounts
  • Maintain detailed records of interactions and transactions related to patient accounts
  • Ensure compliance with healthcare billing regulations, including HIPAA
  • Generate reports on accounts receivable status and collections efforts

Required Qualifications

  • Previous experience in a similar role within healthcare finance or billing
  • Strong understanding of insurance processes and healthcare billing regulations
  • Excellent communication and negotiation skills
  • Proficient in relevant software applications for billing and financial record-keeping

Benefits & Perks

Medical InsurancePaid LeaveHolidays401kShort Term Disability