Join our team as a General Manager where you'll lead operations, drive revenue growth, and develop your team in a dynamic, customer-focused environment. Your leadership will directly impact our customers and community, fostering brand loyalty and operational excellence.
Key Responsibilities
Manage overall store performance
Coach, lead, and develop team members
Identify local marketing strategies and host community events
Examine and process loan/pawn applications
Enforce adherence to quality standards and regulations
Supervise cash management and loss prevention
Conduct opening and closing procedures
Participate in hiring and retention of employees
Develop work schedules
Handle complex customer situations
Maintain store appearance and address facility needs
Required Qualifications
High school diploma or equivalent
Minimum two years’ experience in a supervisory or leadership role
Operations experience in a leadership capacity
Excellent verbal and written communication skills
Proficiency in using phones, Point of Sale, Microsoft Office, and other systems
Valid driver's license and auto insurance
Ability to meet the physical demands of the position
Preferred Qualifications
Associates degree or higher
Experience in check cashing, document verification, money order processing
Bilingual (English/Spanish)
Benefits & Perks
Paid on-the-job trainingAccess to a learning management systemCross brand training opportunitiesPerformance-based career advancementEducational reimbursement programMedical insurance with various coverage choices401(k) retirement plan with company matchLife and AD&D insuranceVoluntary benefits optionsFree access to mental health resourcesDiscounts from retailersPaid time off starting with 12 days in the first yearBusiness casual dress code