Customer Success Technical Specialist - Data Security
IBM
San Francisco, CA
10 days ago
Job Description
Join IBM as a Customer Success Technical Specialist focusing on data security, where you will lead the deployment of innovative solutions in large accounts. Collaborate with clients and colleagues, ensuring software adoption and driving business value through expert guidance and relationship building. Thrive in a supportive team environment that values growth and success.
Key Responsibilities
Lead deployment and adoption of IBM solutions in complex accounts
Identify and secure projects for client success
Build relationships with C-Suite stakeholders
Provide comprehensive support throughout the software lifecycle
Required Qualifications
Strong organization and project management skills
Ability to identify and secure growth opportunities
Excellent communication and relationship-building skills
Technical knowledge related to data security
Preferred Qualifications
Experience in customer success or account management
Familiarity with IBM solutions and software
Ability to lead workshops and create value models
Benefits & Perks
Excellent onboarding programIndustry-leading learning cultureOpportunities for career advancement