Customer Service Claims Representative - Comprehensive Paid Training (Hiring Immediately)
USAA
Phoenix, AZ
20 days ago
$43,750 - $45,750
Job Description
Join USAA as a Customer Service Claims Representative and embark on a rewarding career with comprehensive, paid training. Support our military community by providing exceptional claims service, with opportunities for growth and flexible work arrangements after six months.
Key Responsibilities
Document First Notice of Loss for claims
Build loss reports and verify coverage
Assist with claims process inquiries and expectations
Handle status inquiries and route to adjusters
Operate in a fast-paced contact center environment
Adopt continuous improvement through coaching
Support workload surges and CAT response operations
Required Qualifications
High School Diploma or GED
Exceptional customer service skills
Strong interpersonal skills
Ability to prioritize and multi-task
Successful completion of a job-related assessment
Preferred Qualifications
US military experience or being a military spouse/domestic partner
Benefits & Perks
Comprehensive medical, dental, and vision plans401(k) and pensionLife insuranceParental benefits and adoption assistancePaid time off program with holidays and volunteer hoursCareer path planning and continuing education