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Job Description
Join Citizens as a Teller and make a real difference by helping customers with their financial goals while enjoying a supportive work environment and opportunities for career growth.
Key Responsibilities
Greet customers in the lobby
Demonstrate how to use mobile apps and ATMs
Provide personalized advice and solutions to help customers achieve financial goals
Educate customers about Citizens products and benefits
Follow all financial policies and procedures
Required Qualifications
High School degree or GED
Minimum of 6 months experience processing transactions (cash and/or digital payments)
Minimum of 1 year demonstrated customer experience
Strong listening and communication skills
Ability to effectively ask questions and identify needs
Ability to problem solve and provide solutions
Customer-centric to deliver exceptional service
Comfortable with using digital technology
Ability to work branch hours, including weekends and evenings
Preferred Qualifications
1 year of experience processing transactions (cash and/or digital payments)
Motivates others through collaboration
Process-oriented, energetic, detail-oriented
Ability to multitask effectively
Benefits & Perks
Comprehensive health care coverage401K with corporate matchTuition assistanceMental health and wellbeing programsDiscounts on student loan refinancing4 hours of paid time off for volunteering