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Job Description
Join AFC as a Relationship Specialist, where you'll build meaningful relationships with independent auto dealers, driving customer success and company revenue through financing solutions. Your passion for customer service will help elevate our clients' businesses while managing risk effectively.
Key Responsibilities
Use critical thinking to assess business and risk situations
Develop understanding of customer needs using CRM tools
Grow the portfolio and assist in promotional efforts
Manage, service, and balance risk on customer accounts
Drive new growth opportunities
Required Qualifications
3-5 years of experience in customer-facing, sales, or sales support roles
Valid driver's license with reliable transportation
Ability to travel 60-70% within the market
Strong understanding of portfolio management and risk
Ability to work independently and as part of a team
Preferred Qualifications
Previous auto industry or financial services experience
Experience with Google Workspace, Salesforce, Tableau
Benefits & Perks
Competitive payMedical, dental, and vision benefits401K with company matchPaid Vacation, Personal, and Sick TimePaid maternity and paternity leaveEmployer-paid short-term and long-term disabilityLife insurance and AD&DRobust Employee Assistance ProgramTuition ReimbursementOpportunities for skill expansion and advancement