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Job Description
Join Intuit as a Tax Analyst and work remotely to assist clients in navigating their tax preparation with TurboTax products. With a focus on customer service and professional integrity, you will play a vital role in helping customers manage their tax needs during the tax season.
Key Responsibilities
Help customers complete their taxes using Intuit TurboTax products
Provide tax advice and full service return preparation
Maintain sensitive customer and proprietary information
Utilize government websites and professional resources for accurate information
Document customer interactions and maintain accurate records
Required Qualifications
Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns
Experience using commercial tax preparation software
Active Preparer Tax Identification Number (PTIN)
Ability to obtain related State licenses, certificates, permits, or bonds
Internet connection that meets Intuit Security criteria
Availability to work a minimum of 20 hours per week, spread across three or more days
Preferred Qualifications
Excellent customer service skills
Passion for helping clients with taxation
Ability to interact with customers through video and audio tools
Benefits & Perks
401(k) savings plan with Intuit matchingPaid sick leaveE&O insurance provided by IntuitEmployee stock purchase planEmployee assistance programProduct discountsFree copy of TurboTax Live