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Benefits Customer Service Representative

Conduent Business Services, LLC

Virginia Beach, VA
18 days ago
$29,640 - $37,050

Job Description

Join Conduent as a Benefits Customer Service Representative and make a difference in people's lives by assisting with employee health benefits. Enjoy a supportive team atmosphere and excellent benefits while solving complex customer issues.

Key Responsibilities

  • Take calls and actively listen to discuss employee health benefits
  • Manage a steady volume of incoming calls
  • Navigate through multiple systems to provide solutions
  • Create positive experiences for customers

Required Qualifications

  • Excellent communication skills
  • Willingness to work onsite in Chesapeake, VA
  • Keyboarding and MS Office proficiency
  • Great problem-solving skills
  • Ability to effectively multi-task
  • High school diploma or GED
  • Ability to pass a background check
  • Must be 18 years or older

Benefits & Perks

Health insuranceDental and vision programsLife and disability insuranceRetirement savings planPaid holidaysPaid time off (PTO)