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Part Time Associate Patient Care Coordinator - Waukesha, WI

Optum

Waukesha, WI
11 days ago
$16.00 - $28.85

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join Optum as a Part-Time Associate Patient Care Coordinator in Waukesha, WI, where you will support patient care through excellent customer service and technical competence. Enjoy a collaborative environment and a comprehensive benefits package while making a positive impact in the community.

Key Responsibilities

  • Greet visitors and patients in person
  • Communicate by telephone or video conferencing, upholding excellent customer service
  • Handle confidential information appropriately
  • Prioritize and assess information to identify immediate emergency needs
  • Enter and update patient demographic and financial information
  • Provide patients with financial responsibility information and collect patient liabilities
  • Coordinate patient admission needs, bed assignments, and tracking boards

Required Qualifications

  • High School Diploma/GED
  • 1+ years of customer service experience in an office setting
  • 1+ years of experience with Microsoft Office products
  • Ability to work rotating holidays
  • Ability to complete 6-8 weeks of training during 1st shift hours
  • Must be 18 years of age or older

Preferred Qualifications

  • Knowledge of medical terminology
  • Experience with electronic medical records system
  • Experience in a medical office or hospital admitting/registration office

Benefits & Perks

Paid Time Off (PTO) and 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving AccountDental, Vision, Life & AD&D Insurance, Short-term and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (e.g., pet insurance, legal insurance)