Description
Join to apply for the Command Center Associate role at Floor & Decor .
This role offers a minimum base pay from $15.15 per hour, with higher starting pay based on experience.
Purpose
This position is responsible for greeting customers and managing the customer storage pick-up process. Full-Time and Part-Time Positions Available.
Major Responsibilities
- Meet and greet storage buy customers.
- Manage the storage buy pick-up process with the company’s car topper program.
- Demonstrate knowledge and comply with the company’s phone answering SOP.
- Verify the identity of the person picking up the storage buy order(s).
- Obtain the required customer information on all storage buy pick-ups.
- Deliver customer storage buy orders in POS.
- Comply with safety SOPs for lifting practices.
- Be an expert in product knowledge and assist customers.
- Clean and stock products according to brand standards.
- Act and work in line with the company’s core roles.
Minimum Eligibility Requirements
- 1 year of retail sales experience or equivalent education and experience.
- Excellent verbal and written communication skills.
- Strong interpersonal skills for working with all store levels.
- Strong computer skills and internet project experience.
- Self-starter, able to work in a fast-paced environment.
Working Conditions
- Frequent exposure to warehouse environment and moving vehicles.
Physical/Sensory Requirements
Ability to exert 30-60 pounds of force occasionally, and 20-30 pounds frequently. Frequent use of hands and fingers, standing, walking, reaching, climbing, and stooping are required.
Note: Duties may be modified to accommodate individuals with disabilities. This description is not a contract and may change.
Store Hours
Monday - Friday: 7:00 AM - 8:00 PM
Saturday: 8:00 AM - 7:00 PM
Sunday: 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 7:00 PM
Sunday: 10:00 AM - 6:00 PM
Benefits & Rewards
- Bonus opportunities at all levels
- Career advancement and relocation options
- 401k with company match
- Employee Stock Purchase Plan
- Referral Bonuses
- Holiday and Volunteer Time Off
- Insurance Plans (medical, dental, vision, life)
Equal Employment Opportunity
Floor & Decor is an equal opportunity employer, prohibiting discrimination based on protected categories.
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