Customer Success Technical Specialist - Data Security
IBM
Chicago, IL
14 hours ago
Job Description
As a Customer Success Technical Specialist at IBM, you'll lead the deployment and adoption of innovative solutions in large accounts, collaborating closely with clients and colleagues. Your role will involve building meaningful relationships, providing expert guidance, and driving software adoption for significant business value, all while enjoying a supportive and growth-oriented work environment.
Key Responsibilities
Lead deployment and adoption of IBM solutions
Identify and secure projects
Build technically viable deployment roadmaps
Advise and support clients throughout the software lifecycle
Required Qualifications
Strong organizational skills
Business knowledge
Technical skills
Experience in client software adoption
Preferred Qualifications
Experience with C-Suite relationship building
Ability to lead workshops
Expertise in value modeling
Benefits & Perks
Excellent onboardingIndustry-leading learning cultureOngoing development opportunities