Join Crash Champions as a Collision Estimator where you'll support customers through the vehicle repair process while ensuring top quality standards. This role combines customer service with technical expertise in estimating repairs, making a significant impact in a fast-paced environment.
Key Responsibilities
Educate customers on vehicle repairs and insurance procedures
Complete initial and final estimates after damage evaluation
Manage repair processes and ensure quality standards
Keep customers informed on the status of their vehicle
Complete post-scanning for vehicles in the repair process
Handle disbursement paperwork and address file exceptions
Required Qualifications
Customer Service Skills
Organization and multi-tasking skills
Good time management
Ability to adapt to fast-paced environment
Preferred Qualifications
Knowledge of dealing with Insurance partners
Knowledge of multiple estimating systems (CCC One preferred, Mitchell & Audatex)
Benefits & Perks
Medical InsuranceDental InsuranceVision InsuranceGroup Life InsuranceDisability Insurance401k Retirement Plan with matchReferral Bonus5 Paid Holidays