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Member Services Representative (Hiring Immediately)

USAA

Colorado Springs, CO
17 days ago
$54,550.00 - $97,750.00

Job Description

Join USAA as a Member Services Representative and empower military families to achieve financial security. In this role, you'll provide expert advice on business insurance and risk management while enjoying comprehensive training and best-in-class benefits.

Key Responsibilities

  • Advise business owners on insurance and risk management
  • Collaborate with insurance carriers and provide solutions
  • Build and maintain relationships with members and non-members
  • Ensure compliance with risk and insurance standards
  • Conduct research on industry trends and regulations

Required Qualifications

  • High School Diploma or General Equivalency Diploma
  • 2 years of insurance sales and service experience including 1 year in a Commercial Insurance agency
  • Valid Property and Casualty insurance license for home state
  • Excellent communication and customer service skills

Preferred Qualifications

  • 4 or more years of Commercial Lines Insurance experience
  • Experience with Agency Management Systems and/or Salesforce
  • Experience working in a call center environment

Benefits & Perks

Comprehensive medical, dental, and vision plans401(k) and pensionLife insuranceParental benefits and adoption assistancePaid time off with holidays and volunteer hours