Assistant Director Operations II

Join to apply for the Assistant Director Operations II role at Compass Group USA Join to apply for the Assistant Director Operations II role at Compass Group USA CCL Hospitality Group With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence. With four distinct operating companies – Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry’s future leaders with a culture of service focused on elevated hospitality for community living across the country. Under the guidance of the senior director of dining, the assistant director of operations is responsible for the support of established hospitality, operational, quality, and financial standards of the department within a residential living setting. This position will manage a team of food service professionals and be responsible for the overall service execution in the main dining room and bistro as well as special resident engagement functions, catering, administrative, hiring, onboarding and payroll. Additionally, they will assist with maintaining interdepartmental relations and integrating the dining service department within the community. Works with the senior director, executive chef and all other members of the management team in creating and providing a top quality fine dining program. Establishes and reviews standards and work procedures for all staff in accordance with established policies and resident experience goals for the community. Leads the front of house onboarding and training processes to ensure dining team members are onboarded properly and well trained in the execution of service. Coordinates the tasks of the subordinate Supervisory and Management team via regular communication. Assists with the preparation reports for residents’ meetings and presentations. Responsible for the management of the catering program and operations. Works with marketing and culinary department to increase sales by innovations and food quality. Communicates with the culinary department to ensure the food programs reflect the vision of the company and community. Advises and conducts safety, sanitation, and maintenance programs; while maintaining excellent relationships with client and the customer. Assists to ensure client, customer satisfaction and efficient cost effective management. 3-5 years of management experience in a fine dining setting (hotels, restaurants, country clubs, etc.) ~ Proactive demeanor to anticipate resident and guest’s needs and support changes in our business ~ Conformity to the highest standards of personal integrity and ethical behavior ~ Strong supervisory, leadership, management and coaching skills ~ Strong work ethic, drive, and initiative for quality and customer service ~ Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet ~ Bachelor’s or Associate's degree or equivalent proven experience Medical Dental Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Employee Assistance Program Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Employment type Full-time Job function Management and Manufacturing Industries Food and Beverage Services Get notified about new Assistant Director of Operations jobs in Phoenix, AZ . Director of Operations Finance/ Controller Assistant Director of Nursing / Unit Manager Administrative Assistant to Business and Financial Services We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #