Field Based Practice Engagement Specialist - Phoenix, AZ
Optum
Tempe, AZ
8 days ago
$71,600 - $140,600
Job Description
Join Optum as a Field Based Practice Engagement Specialist, where you'll support network teams in engaging providers and enhancing health care quality. This role offers an opportunity to make a significant impact on health outcomes through effective communication and strategic initiatives.
Key Responsibilities
Drive engagement and process improvement to improve quality within contracted physicians
Meet with non-engaged providers to discuss value-based care arrangements
Expand the network by obtaining contracts with provider offices
Perform network analysis and strategy development
Recommend utilization or expansion of networks for various products
Serve as a key resource on complex issues
Train and educate across departments on sales tactics
Perform other duties as assigned
Required Qualifications
High School Diploma/GED (or higher)
2+ years of face-to-face customer service experience
1+ years of experience with behavioral change management
1+ years of experience with excellent verbal and written communication skills
Access to a designated quiet workspace with the ability to secure Protected Health Information (PHI)
Live in a location that can receive a UnitedHealth Group approved high-speed internet connection
Reside within a commutable distance to Phoenix and surrounding communities
Access to reliable transportation and the ability to travel 75% of the time within 150 miles
Current and non-restricted state of Arizona driver’s license and state-required insurance
Preferred Qualifications
Project management experience
Knowledgeable in understanding contracts
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving AccountDental, Vision, Life & AD&D Insurance, Short-term and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, etc.)