Join Intuit as a Senior Tax Professional and work from home to help clients navigate tax complexities. With a strong focus on customer service, you'll provide expert tax preparation support using TurboTax products, all while enjoying a flexible work environment and comprehensive benefits.
Key Responsibilities
Assist customers in completing their taxes using Intuit TurboTax products
Provide tax advice and full service return preparation
Manage product/software inquiries
Utilize professional resources and team expertise to deliver accurate answers
Use video communication software to interact with customers
Document interactions to maintain accurate records
Required Qualifications
Minimum 2 years of experience filing 30 or more federal and state individual 1040 tax returns
Active unrestricted credential (EA, CPA, or Practicing Attorney)
Strong tax preparation experience and extensive knowledge of tax laws
Active Preparer Tax Identification Number (PTIN)
Excellent customer service skills
Preferred Qualifications
Experience using commercial tax preparation software
Benefits & Perks
401(k) savings plan with company matchingPaid sick leaveE&O insurance provided by IntuitEmployee stock purchase planEmployee assistance programProduct discountsFree copy of TurboTax Live