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Loan Advisor

DriveTime

Fort Worth, TX
1 month ago

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

As a Loan Advisor at DriveTime, you will engage with customers to collect past due payments and negotiate payment plans while fostering positive relationships. This role offers the opportunity to make a significant impact on customers' financial journeys and contribute to their path to vehicle ownership.

Key Responsibilities

  • Collect past due payments and negotiate payment plans
  • Make inbound and outbound contact with customers regarding past-due balances
  • Educate and build relationships with customers to influence them to make needed payments
  • Navigate multiple systems to review account information and process payments
  • Monitor and ensure regular follow-up on loan repayment agreements
  • Assist customers with debt repayment plans

Required Qualifications

  • High School Diploma or GED
  • 2+ years of experience in collections, customer service, sales or retail industry
  • Ability to pass a drug test and a background check

Preferred Qualifications

  • Background in Metrics and Analytics

Benefits & Perks

Medical, dental, and vision insurance401(K)Company paid life insurance policyShort and long-term disability coverageTuition reimbursementWellness programPaid time off including wellness days and holidays