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Benefits Customer Service Representative

Conduent Business Services, LLC

Norfolk, VA
20 days ago
$29,640 - $37,050

Job Description

Join Conduent as a Benefits Customer Service Representative and help people navigate their health benefits. You will be part of a supportive team focused on delivering outstanding customer service and solutions in a rewarding environment.

Key Responsibilities

  • Take calls and actively listen to discuss employee health benefits
  • Manage a steady volume of incoming calls
  • Navigate through multiple systems to provide solutions
  • Create positive customer experiences

Required Qualifications

  • Excellent communication skills
  • Willingness to work onsite in Chesapeake, VA
  • Keyboarding and MS Office proficiency
  • Problem-solving skills
  • Ability to effectively multi-task
  • High school diploma or GED
  • Ability to pass a background check
  • Must be 18 years or older

Benefits & Perks

Health insurance coverageVoluntary dental and vision programsLife and disability insuranceRetirement savings planPaid holidaysPaid time off (PTO) or vacation and sick time